Hyatt Marketing Communications Manager (with possible Cluster responsibility, depending on experience) in LONDON, United Kingdom


One of the finest 5-star hotels in London, Hyatt Regency London – The Churchill is ideal for both business and leisure travelers, offering a peaceful yet central location. Situated in the heart of London’s West End, this luxurious hotel is within walking distance to many of London’s leading attractions from Buckingham Palace to the picturesque Hyde Park, along with the exclusive shopping areas of Oxford Street, Soho, Bond Street, Mayfair and Marylebone.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Hyatt Regency London – The Churchill our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.

The successful candidate will be responsible to promote and embody the Churchillian spirit and ensure the quintessentially British Churchill story underlines all hotel activities and new initiatives.

Some key elements of the role include, but are not limited to: * Develop, implement, monitor and evaluate the hotel’s marketing communications strategy, including advertising, promotions, public relations, e-commerce, social media, graphics and collateral, so as to support the overall vision and objectives for the hotel * To create and manage the hotel’s 12 month Marketing Communication and PR strategy * Work closely with Sales & Revenue Management team to identify opportunities and trends and develop relevant on & offline strategies * Assist in maximising the hotel’s positive exposure in local, national and international markets across all channels, for the 440 rooms & suites, 11 meeting and event spaces and 2 dining outlets– ensuring exposure surrounding key London events or hotel launches.
* Acting as brand guardian and ensuring all hotel branding and collateral are of a consistent high standards and comply with Hyatt Regency brand standards, or other agreed design. * Maintain & build relationships with new and existing online influencers for additional content and promotion of rooms, F&B outlets & events. * Maintaining an analysis of the hotel’s key competitors marketing communications activities. * Being aware of and communicate any community, business, political and social factors that may affect the hotel’s strategies. * Demonstrate creativity, energy, drive and commitment in pursuit of all goals and operate as an effective and dependable ‘go to’ resource. / / /You will report into the Area Director of Sales & Marketing for the UK & Ireland./ / / With a solid background of marketing communications, you will ideally have experience in a similar role, although it’s not necessary to have experience in a hotel environment. You will be an effective influencer, with natural interpersonal skills. You will feel comfortable communicating at all levels of the business and have excellent written and verbal communication.

Depending on your experience there may be the opportunity to expand this role to include cluster responsibilities.

If you are customer focused, creative, talented and passionate individual, who is looking to join a fun, fast paced environment and vibrant team, we would like to meet you. Hyatt offers a great range of benefits, including * 12 complimentary nights * Dry cleaning of business clothes * Meals on duty * Individual personal career development opportunities * £500 reward for recommending a friend * Interest free season ticket loan * Tuition Aid, to name but a few.

Primary Location: GB-ENG-London
Organization: Hyatt Regency London - The Churchill
Job Level: Full-time
Job: Marketing
Req ID: LON002714

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.