Hyatt Commis Chef - Cold Kitchen in MUMBAI, India

Description:

Customer Service

§ Ensures the delivery of brand promise and provides exceptional guest service at all times.

§ Be familiar with the hotel’s products, services and policies.

§ Ensures positive interaction and brand contact with guest and colleagues.

§ Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

§ Provides excellent service to internal customers as appropriate.

Operational

§ Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented as and when directed.

§ Embraces all Touches of Hyatt and the Food and Beverage Top 20.

§ Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

§ Preparing mis-en-place as instructed by the immediate supervisor. For e.g washing, peeling and cutting of vegetables and fruits, cleaning and cutting of meats, poultry, and seafood, preparing of soups and sauces, weighing and measuring designated ingredients.

§ Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator.

§ Stores foods in designated areas.

§ Cleans work areas, equipment and utensils, segregates and removes garbage.

§ Distributes supplies, utensils, and portable equipment.

§ Carves various cooked meats.

§ Assists in quality control of items.

§ To produce a consistent and high quality product.

§ Sets up buffet presentations.

§ To ensure that the Place of Work and surrounding area is kept hygienic, clean and organized at all times.

§ To monitor operating supplies and reduce spoilage and wastage.

§ Should be able to handle interactive live station as per Hyatt standard.

§ Works closely with colleagues and other departments in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests

§ Demonstrates enthusiasm and act on own initiative and take responsibilityfor one’s own work and for the safety of others.

§ Manage time effectively and shows punctuality, completes all tasks on time, structures work activities in a systematic way.

§ Demonstrates detailed job knowledge, manual ability and technical expertise in his current role.

§ Maintains stable performance under pressure and in stressful work situations.

§ Ensures professional, high quality work standards are met.

§ Adhere to the relevant task list for the current position

Personnel

§ Supports the implementation of The People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.

§ Shows receptiveness to be managed and to constructive feedback. Co-operates willing to one’s own developmental needs and seeks opportunity to improve.

§ Encourages effective two way communication throughout the organization and shares relevant information with others.

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Other Duties

§ Understands and strictly adheres to all Rules and Regulations established in the Employee Handbook and the hotel's policies including fire, hygiene, health, safety and security.

§ Acts consistently in accordance with clear ethics & values and maintains confidentiality.

§ Ensures high standards of personal presentation and grooming as per hotel grooming policy.

§ Exercises responsible behaviour at all times and positively representing the hotel and Hyatt International.**

§ Carries out any other reasonable duties and responsibilities as assigned from time to time.

Qualifications:
* Degree / Diploma in Hotel Management * Relative Work Experience

Primary Location: IN-MH-Mumbai
Organization: Hyatt Regency Mumbai
Job Level: Full-time
Job: Culinary
Req ID: MUM000587

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.