Hyatt General Manager in OWINGS MILLS, Maryland
The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.
The responsibilities of a General Manager include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection. The General Manager will demonstrate leadership and professional image to associates, guests, sales accounts, local community representatives, vendors, and competitors.
The General Manager is directly responsible for the success of the housekeeping, front office and food and beverage departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness. The General Manager also handles the purchasing and payroll submission for the property. The General Manager will also be involved in the interviewing and hiring of new associates, as well as disciplinary measures.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Discover how perfectly a hotel can fit your lifestyle. Hyatt Place. It's so you™.
A Bachelor's Degree in Hotel/Restaurant Management or Business is a plus. Equivalent experience is acceptable. 2-5 years as Assistant General Manager or other hotel management role. A General Manager must have knowledge of a variety of computer software applications in word processing, spreadsheets, and hotel management systems. The General Manager must have effective oral and written communication skills and must be able to work a flexible work schedule as the hours for this management position will var y.
Primary Location: US-MD-Owings Mills
Organization: Hyatt Place Baltimore/Owings Mills
Pay Basis: Yearly
Job Level: Full-time
Job: Property Management
Req ID: OWI000167
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.