Hyatt Concierge (Casual) in WAILEA, Hawaii
Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui’s premier southwestern coastline, the 15-acre beachfront resort is located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Concierge are responsible for answering questions, giving direction and making detailed reservations or recommendations. Job duties include but are not limited to: accommodating guest requests, processing packages, faxes, messages, emails and mail, planning and organizing guest itinerary during their stay, and communicating with other Guest Service areas, including the Front Desk and front drive to ensure proper handling of luggage. This position requires knowledge of hotel services, local events and venues and transportation options. This offers the opportunity to engage in casual conversation and to indulge special requests.
Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide.
Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
This is not your typical career opportunity. This is the Hyatt Touch.
· A true desire to satisfy the needs of others in a fast paced environment.
· Refined verbal and written communication skills. English required; additional Language skills are a plus.
· Previous concierge experience preferred
· Ability to multitask
Primary Location: US-HI-Wailea
Organization: Andaz Maui at Wailea
Pay Basis: Hourly
Job Level: On-call/Casual
Job: Guest Services
Req ID: WAI000766
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.