Hyatt Events Services Manager in AMSTERDAM, Netherlands
We are hiring an Events Services Manager!
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Development opportunities and career path options are endless with Hyatt; there's virtually no limit to where your ambition can take you in our world-class organization. Discover your place to shine in our warm, respectful, and inclusive culture.
Goal of the Event Services Manager: Effectively and proactively monitors the daily functions of the Events Services Department. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.
The Event Services Manager Responsibilities may include:
•Supporting and managing the Events Services Department while working closely with the Director of Operations and other hotel departments.
•Supervising, empowering, leading, coaching and motivating the Events Services team towards achieving exceptional guest service results and complete associate engagement •Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications •Responsible for proactively reviewing staffing and equipment needs •Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Events and Food & Beverage •Responsible for developing innovative and creative décor for Banquet function space •Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement. •Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions •Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with standards •Ability to develop ideas for special events and holiday functions
•Minimum 2 years work experience as Outlet Manager or Assistant Manager, in a hotel or large restaurant with good standards. Experience in managing banqueting service will be an asset. •Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule •A true desire to understand and anticipate the needs of others in a fast paced environment •Refined verbal and written communication skills •Must be proficient in general computer knowledge •Candidates should be creative, innovative, detail oriented and organized •Hotel experience and a thorough understanding of all levels of banquet service •Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service
Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Begin your career today as the Event Services Manager and find yourself as the Assistant Food & Beverage Director within a few years. Three quarters of Hyatt's management staff is promoted from within, just about all of our function heads are promoted internally as well. The statistics are there; make it your next step!
Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards...whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you.
Primary Location: NL-NH-Amsterdam
Organization: Hyatt Regency Amsterdam
Job Level: Full-time
Req ID: AMS000305