Hyatt Casual Host - Night Front Office in BIRMINGHAM, United Kingdom
You will provide an excellent and consistent level of service to your customers, working the 11pm-7am shift which may include weekends. Your duties will include guest check in and check out, banking, dealing with telephone enquiries. You will also be responsible to assist in other duties such as assisting in the lobby area, room service and bar as required by the Night Manager to ensure a smooth and efficient service to every guest.
The position is on a casual basis and therefore hours are determined by the needs of the business.
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Work experience in hotel operations would be advantageous.
With excellent grooming, good customer service, communications and interpersonal skills are a must.
Primary Location: GB-ENG-Birmingham
Organization: Hyatt Regency Birmingham
Job Level: On-call/Casual
Job: Front Office
Req ID: BIR000533