Role Description: As Concierge you will be providing 5 star service information and assistance with any special requests from our guests, promoting the services and products of the hotel.
You will present to the guest Mallorca´s wide range of local tourist, leisure and cultural activities that can meet his/her preferences and will book and coordinate diligently any request. As Concierge you will ensure the smooth interaction of third party service providers such as restaurants, Limousine & Car Hire, etc


** Profile

  • Ideally minimum 2 years work experience in a Concierge department in 5 stars hotel (ideally in Mallorca)
  • Knowledge of Mallorca´s tourism, leisure and cultural activities is a valuable asset.
  • A true desire to exceed guest expectations
  • Fluent in Spanish and English. German an important plus.
  • Good customer service, communications and interpersonal skills.
  • Dynamic, sociable and passionate individual
  • Experience of Microsoft Office, especially word, excel and outlook is essential
  • Knowledge of Opera would also be an advantage
  • Ability to work a flexible schedule
  • Must hold a **EU passport

Primary Location: ES-Balearic Islands-Canyamel
Organization: Park Hyatt Mallorca
Job Level: Full-time
Job: Guest Services
Req ID: CAN000781

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.