Hyatt Recreation Supervisor (Beach Services) in ISLE OF PALMS, South Carolina
The Recreation Supervisor is responsible for the supervision and implementation of beach rental services and recreation programs, swimming pools, activity concierge, facility operations, guest service, and seasonal staff training.
Essential job functions: * Supervision of staff in all recreation outlets including, but not limited to beach service, pools, kids camp, crafts, activities, holiday events, excursions and group events. * Specific ownership and time spent at leading the beach services operations during the summer season. * Recreation programming and marketing * Training seasonal, full time, part time or temporary staff * Scheduling * Responsible for knowing all outlet procedures * Assisting in the design and implementation of recreation programs, activities, clubs and events * Assists in writing the Spring, Summer and Fall/Holiday vacation planners * Completes accurate accounting practices * Ensure standard operating procedures are in practice * Cleanliness and maintenance of all outlets * Works closely with Reservations, F&B, and Guest Services * Ability to speak in front of large groups of people effectively * Commitment to 100% guest satisfaction * Dependable, reliable, honest and punctual * High level of energy and enthusiasm * Attends appropriate resort, division and department meetings * Maintains a strong morale and spirit throughout recreation team * Offers warm and sincere welcome/farewell for all guests of Wild Dunes Resort including use of guest name when possible & good eye contact with each guest * Resolves guest issues promptly and with great care and effectiveness * Communicates pertinent information to team, i.e. in-house VIPs, changes in policies and procedures, resort events, etc. * Up sells other resort services and amenities to guests * Interacts with resort staff in a professional manner, assisting other departments with necessary information * Always maintains a professional demeanor and attitude * Maintains constant awareness of safety issues. Reports all safety incidents appropriately. * Acts with responsibility towards all company property, supplies and equipment. * Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards. _ _ Associate is held accountable for all duties of this job
- A bachelors degree in recreation management or similar field of studypreferred
- 3 years of physical labor experience preferred
- 2 years of customer service experience preferred
- 1 years of recreation programming preferred
- 1 years of supervisory responsibility
Primary Location: US-SC-Isle of Palms
Organization: Wild Dunes Resort
Pay Basis: Hourly
Job Level: Full-time
Job: Golf and Recreation
Req ID: ISL000030
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.