Hyatt Guest Service Officer - Front Office in MAHARASHTRA, India
- Deliver the brand promise and provide exceptional guest service at all times - Handle all guests and internal customer complaints and inquires in a courteous and efficient manner - Maintain positive guest and colleague interactions with good working relationship - Meet and greet all VIP guests, assist them with registration and escort them to the room - Handle guest complaints, concerns - Assist in taking guest check in and check out
You will be responsible to provide an excellent and consistent level of service to your customers.
- Degree/Diploma in Hotel Management or equivalent - Good communication and inter personal skills - Pleasing personality - Good computer knowledge - Able to work in shifts
Primary Location: IN-Maharashtra
Organization: Hyatt Regency Mumbai
Job Level: Full-time
Job: Front Office
Req ID: MAH000124
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.