Hyatt Guest Service Officer - Front Office in MAHARASHTRA, India

Description:
- Deliver the brand promise and provide exceptional guest service at all times - Handle all guests and internal customer complaints and inquires in a courteous and efficient manner - Maintain positive guest and colleague interactions with good working relationship - Meet and greet all VIP guests, assist them with registration and escort them to the room - Handle guest complaints, concerns - Assist in taking guest check in and check out

You will be responsible to provide an excellent and consistent level of service to your customers.

Qualifications:
- Degree/Diploma in Hotel Management or equivalent - Good communication and inter personal skills - Pleasing personality - Good computer knowledge - Able to work in shifts

Primary Location: IN-Maharashtra
Organization: Hyatt Regency Mumbai
Job Level: Full-time
Job: Front Office
Req ID: MAH000124