Hyatt Director of Sales – Global Luxury, Leisure & Lifestyle in MUMBAI, India
* Manage the Global strategy for Lead Accounts within the leisure/tour operator segment and working with teams in all regions to increase market share. * Facilitate the needs of customers and hotels to achieve overall revenue growth annually, identify and develop new business opportunities within the leisure/tour operator segment. * Create strategic road maps/action plans for each account and join direct reports on customer interactions, sales calls, business reviews, etc. * Set quotas on a semi-annual basis, monitor progress and hold team accountable to meet and exceed quotas. * Ability to create and execute objectives, strategies, and tactics for overall job responsibilities in order to meet & exceed your individual quota and help achieve team quota, not only revenue orientated. * Thorough understanding of different leisure sales and distribution channels. * Ability to work under pressure, to set priorities and to work in a global team. * Create, innovate, and lead events such as sales missions, Roadshows, FAM trips and client events. * Attend relevant trade shows and industry events and maintain relationship with industry key partners. * Identify and develop appropriate tactical marketing opportunities with accounts, and key industrial partners, such as tourism boards, associations, airlines or leisure travel agents. * Pro-actively manage leisure group leads and follow up in a timely manner. * Align in all actions with the global sales and distribution strategy for Hyatt and work with the team across the regions. * High ability to motivate one’s self as well as others (co-workers, hotels, and customers). * Constantly innovate and elevate deliverables as well as creating efficiencies for all parties. * Critical qualification of leads to understand customer needs and utilize suggestive selling to increase conversion. * Actively involved in industry to include participating in committees and/or industry functions. * Keep hotel knowledge current by attending regular webinars and strong communication in order to effectively manage hotel needs. * Work transparent and utilize all Hyatt Systems effectively, i.e. manage customer databases and adhere to all requirements of updating information in all systems. * Be comfortable operating in a demanding and fluid environment and delivering results on time for internal and external customers.
* 8-12 years of experience in hotel sales preferably with a 5 star chain * Experience in luxury sales * Good communication skills
Primary Location: IN-MH-Mumbai
Organization: Hyatt India Consultancy Private Limited
Job Level: Full-time
Req ID: MUM000696