Hyatt Assistant Director of Operations - Rooms in NEW YORK CITY, New York
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
The Assistant Director of Operations will provide support and oversight for the entire Rooms Division within the hotel. Areas of focus can include the front office, guest services, and housekeeping. The Assistant Director of Operations would be responsible for supporting the Rooms Department Heads, overall guest satisfaction, colleague training & development. This highly visible role assists in short and long term planning of the Rooms Division and is heavily involved in hotel wide initiatives.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
You're more than welcome.
* A true desire to satisfy the needs of others in a fast paced environment * Refined verbal and written communication skills * Minimum of 4 year previous hotel leadership experience preferred * Must have excellent organizational, interpersonal and administrative skills * High energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line * Previous experience leading in union environment strongly preferred * Previous experience with hotel management systems such as Opera, Micros, HotSOS, and Kronos * Ability to work a flexible schedule including nights, weekends, and holidays
Primary Location: US-NY-New York City
Organization: Park Hyatt New York
Pay Basis: Yearly
Job Level: Full-time
Job: Hotel Operations
Req ID: NEW007998
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.