Hyatt Food & Beverage Manager (Stewarding & Banquets) in NEW YORK CITY, New York
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences to each every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
The Food & Beverage Manager is responsible for overseeing the Food & Beverage Departments. The manager will work directly with and in the absence of the Assistant Director of Operations to maintain and improve the Food & Beverage Division. The ideal candidate will accomplish this by monitoring the daily functions of the department, including providing support and guidance to the Room Service, Stewarding, and Outlets teams, ending in a positive guest experience.
* Support hotel leadership by developing and assuming key management responsibilities * Assume the role of liaison between all departments within the food & beverage division and all other hotel departments * Supervise departmental performance and provide them council * Manage hourly room service and stewarding employees through scheduling, payroll, training, coaching, evaluating and hiring * Lead and coach the team towards achieving exceptional guest service and employee satisfaction results * Monitor ordering, labor cost, and quality and consistency on a daily basis ensuring financial performance and control * Ensure proper safety and sanitation of all kitchen facilities and equipment * Organize and facilitate departmental meetings, training and goals setting
* Previous experience in Department Head experience required * Previous Hotel Stewarding experience required * Possess strong leadership, communication, organization and relationship skills * Experience with training, financial management and customer service * Proficient in general computer knowledge * A true desire to exceed guest expectations in a fast paced customer service environment * Previous luxury brand experience preferred * Previous experience with managing in a union environment strongly required * Ability to work a flexible schedule including nights, weekends, and holidays
Primary Location: US-NY-New York City
Organization: Park Hyatt New York
Pay Basis: Yearly
Job Level: Full-time
Job: Food and Beverage
Req ID: NEW007434
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.